Shipping & Returns

Shipping

Please be aware that U.S. Federal laws prohibit our shipping guns directly to consumers. Instead, we must ship to a dealer with a Federal Firearms License (FFL) in your area. That FFL dealer will then go through the necessary and appropriate procedures for you to receive the firearm. We appreciate your cooperation with, and understanding of, these important Federal laws.

We ship through UPS, but can receive UPS and FedEx. We do not recommend using USPS for our location.

Return Policy

New firearms

New firearms may be returned, or exchanged, in unfired and new condition (return must include all original packing materials, tags, literature and books), within three (3) days of purchase. New gun returns are subject to a fifteen (15%) percent restocking fee.

Used FIREARMS

Used firearms may be returned, or exchanged, in the same condition as received (must include all packing materials, cases, etc.), within three (3) days of purchase. All used gun returns are subject to a twenty (20%) percent restocking fee.

CONSIGNMENT SALES

We do not accept returns or offer refunds on firearms purchased through our consignment program.

WARRANTY CLAIMS

Woolley Shooting Inc. does not offer a warranty for defective firearms or merchandise. If a product is defective, please contact the manufacturer for assistance with their warranty claims procedures.

General Merchandise

(Except ammunition and customized products) may be returned within ten (10) days provided that the merchandise is in new condition, in its original packaging and has all tags and stickers still attached.